I have not yet flushed a toilet, done a load of laundry or used the dishwasher. What I did not understand is that it was two-thirds hirer for the same amount of dwelling space and number of people residing in that space. Get answers from Aqua North Carolina Inc staff and past visitors.
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Bing Yahoo Google Amazone Wiki. Compare Search Please select at least 2 keywords. If you do not see your outage listed, we are asking you to call Hurricane Michael is currently forecasted to impact much of North Carolina, with the heaviest impact to the Wilmington region, which is still recovering from Hurricane Florence. The potential impacts from this storm include tropical storm force winds, heavy rains and flash flooding. Aqua North Carolina and our electrical providers will be working diligently throughout and after the storm to restore service in the event of any outages.
At the same time, we do want you to be prepared. Below is important information. Aqua is committed to the safety of your drinking water and has experienced professionals ready to respond to this storm. We will work safely and quickly to restore services to you in the event of a service interruption.
I'm detecting a pattern and am wondering if they're sitting on payments or doing something fishy to generate more revenue in these not-so-bright economic times. I refuse to go to Western Union and pay a processing fee. I'm hoping that by posting this, others that may be experiencing the same thing will contact me and we can put our info together and take action.
How can we be charged for sewage at a rate of 3 times the amount of water. This is the most outrageous rip off I have ever had to endure- I can not wait to move out of this subdivision and will never again move to a place where water is controlled by Aqua NC.
Family of Five Sick and Aqua Deactivates Water Service — Please keep this in mind if you are making an individual or large-scale decision for water service in Apex or surrounding area: My family just returned from a two-week vacation to California and found our water service discontinued. We have been customers with Aqua for close to 6 years and never had a problem with billing or late payments.
We returned to find no water pressure, no running water, no notification via email, phone, etc. We were very surprised at this termination. Both my daughter age 9 and I are very sick. We returned from Cali with the bug. We arrived home on Saturday, Oct 31 and immediately contacted Aqua emergency services who responded with "there is nothing we can do". Needless to say, we have not had running water in our home for close to three days now, with two very sick individuals and we now see signs of my youngest age 4 developing the bug.
We cannot bathe ourselves to prevent the spread of this bug and the sanitary conditions are not favorable to keep the bug from spreading. I do not want to get graphic, but just imagine the waste of 5 individuals with no running water.
This is not acceptable for a family with close to six years of on-time payment. Just heard from customer service that the earliest they would be able to turn water on is tomorrow, November 3rd. That's the earliest, they can't guarantee it. Sickened by the lack of customer service and the risk that this puts the rest of the family, neighbors and coworkers. Given the challenges that we face at the city, state and national level regarding flu outbreaks, etc.
Seems Aqua has a hold on our subdivision and we are at their mercy. This not good business or health policy. Well, I will tell you what Aqua said, sorry for the misread, how about my June invoice with double the usage of my yearly avg? In this day, with everyone scrambling to stimulate spending I am embarrassed to say that my commissions approved an increase by Aqua earlier this year.
They should be ashamed. That is like half a year in most other towns. I am making it my personal mission to affect change.
This is the same way this company still operates. They do not have any form of electronic payment or account management. Phone information is only during weekday business hours. Finley, I am a resident of Mallard Crossing Subdivision. My husband and I have two daughters, one which has moved out two years ago..
We have lived in this house for the past 15 years. I just recently learned about the possibility of Aqua NC Water Company plans to request a higher water rate. Now mind you, my daughter would visit my parents for the whole summer so it was only two of us in the house at the time and the bill was ridiculous.
What I did not understand is that it was two-thirds hirer for the same amount of dwelling space and number of people residing in that space. My apartment was the same square footage as my house. Each year it is consistently going up and your water usage is staying the same. This is a crime. What is worse is that it is a legal crime. The government who continues to approve these ridiculous price hikes. What are they using to justify raising their rates?
We do not have a meter to even measure our sewage usage. In addition, we have always and continue to have very poor water conditions. Over half of the neighborhood state that they purchase bottle water for consumption. So, tell me how or what means of justification are they using to continue being granted permission to raise the water rates.
If you have a leak, they have no sympathy or compassion…Just the give me my money attitude or I will turn your water off tomorrow. You heard it right at least the City bills you every three months and then you can or may have an overlap before paying your bill in full. When people are use to getting a modest water bill the shock that you receive moving into the neighborhood as well as the poor service you continue to receive is ridiculous.
If you choose not to regulate them then at least give us an option of another water company. They definately overcharge on the water rates, guess meter readings regularly, charge extortionate sewer rates based on total water gallons.
Not to mention the so called "mantenance fees" etc. You can buy bottled water for less. They don't have a sensible web site thats customer orientated, they don't send paperless e-mail bills, they WON'T accept electronic payments that don't go through a third party with a charge of course They have "bankers hours" for customer no support.
Send you final demands if you are a few days late threatening to cut you off in 3 days of you don't pay NOW.
Aqua North Carolina, an Aqua America subsidiary, serves more than , residents in 51 counties. North Carolina customers can pay their Aqua water bill online through WaterSmart e-billing or any number of convenient ways to pay. Also Known as: Aqua America, Aqua Illinois, Aqua Indiana, Aqua New Jersey, Aqua North Carolina, Aqua Ohio, Aqua Pennsylvania, Aqua Texas, Aqua Virginia, cuttackfirstboutique.cf Aqua America was added to the directory by a user on November 19, doxo is a secure, all-in-one bill pay service enabling payments to thousands of billers. doxo is not an affiliate of Aqua. Aqua North Carolina was added to the directory by a user on April 21, doxo is a secure, all-in-one bill pay service enabling payments to thousands of billers. doxo is not an affiliate of Aqua North Carolina.